Privacy Policy

1. Introduction

Welcome to Product Ledger, a product of BONSOI Systems ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services.

2. Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, phone number, company details
• Business Data: Customer information, financial transactions, product inventory
• Usage Data: How you interact with our service, features you use, time spent
• Technical Data: IP address, browser type, device information, cookies
• Communication Data: Correspondence with our support team

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions and manage your account
• Send you important updates and notifications
• Improve our services and develop new features
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption both in transit and at rest.

• Industry-standard SSL/TLS encryption
• Regular security audits and updates
• Access controls and authentication
• Automated backups and disaster recovery
• Staff training on data protection

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party services that help us operate (hosting, payment processing, analytics)
• Legal Compliance: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Under data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent at any time
• Object to processing of your data
• Lodge a complaint with a supervisory authority

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more details.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your data within 30 days, except where we need to retain it for legal compliance.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.